Water and Sewer

WATER AND SEWER POLICY

The Property Owners Association provides water and sewer hauling services to property owners within the development. The following fees are set at a rate that requires the service to be operated in the most efficient and time-saving manner.

Starting March 1, 2026

Water or Sewage (Mon through Fri)

$40.00/1,000 gal. Water

$80.00/2,000 gal. Water

$45.00/1,000 gal. Sewer

$90.00/2,000 gal. Sewer

Linn Valley Metered Water $45.00 Minimum 1st 1,500 gal.

$.02 per gallon after 1,500 gal.

Starting April 1, 2026

After-Hours Water and Sewer Service Fees:

(After Hours service is contingent upon availability of a truck driver. Additional Service Fees are per service-Water and Sewer are separate services)

Monday-Friday tickets received between 8:00am-11:00 am requesting same day service

$ 30 Delivery Fee

Monday–Friday after 11:00am for same day service

$150.00 Additional Delivery Fee

Saturday-Sunday Service

$150.00 Additional Delivery Fee

Holiday (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas)

$300 Additional Delivery Fee

When a water and sewage hauling ticket is submitted and service cannot be provided on the first attempt because of driveway blockage or any other reason, an extra fee of $20.00 will be charged to customer. If the obstruction is of no fault of the resident, they will not be charged and will reschedule the delivery as soon as possible.

Coin Operated water fill located on the corner of N. Linn Valley Dr and Lakeview Lane:

$12.50/1000 gallon, $.25 for 20 gallons

Payment and a numbered ticket must accompany all water and/or sewage requests. Please provide your name, lot number and 911 address on the ticket. (Ticket books available for purchase at the POA office) Attach your check or money order to your ticket and deposit it in the drop box located in the parking lot of the POA Office. DO NOT PLACE CASH IN THE DROP BOX. There is a mail slot at the front office door for cash payments.

· Tickets will be picked up at the drop boxes at 8:00am each day and every effort will be made to provide service the same day.

· Each property owner has the responsibility to place the water and sewage holding tanks in a location adjacent to the driveway that is within or less than 20 feet of where the truck must be parked. If tank location requires additional hose, the fee for additional hose is $10.00

· Each property owner has the responsibility to have a driveway that is of sufficient width for access by the service truck and is free and clear of all obstructions such as steps, trees, walls, etc.

· Each water tank shall have a proper sized opening to accommodate a three (3) inch hose and shall be properly vented to allow an unloading time of 1,000 gallons in ten (10) minutes or less. An additional charge of $10.00 may apply if unloading time falls into the 20-30 minute or more range.

For information on the Low Pressure Sewer System visit www.cityoflinnvalley.com.

How To Help The Water and Sewer Truck Drivers

Clear access to the tanks – do not leave things lying in the path to your tanks. This causes trip hazards for the drivers and can cause injuries.
Tree limbs – keep tree limbs cut back to avoid damage to the trucks and your trees. The tree limbs also cause blind spots.
Animal messes – many property owners have dogs and cats that tend to do their business around the standpipes – please keep the area between where the trucks pull in your driveway and your tanks clear of animal feces.
Snowy/Icy conditions – with winter quickly approaching, we want to remind property owners that if your driveway is not clear of snow and ice, the drivers will not attempt to back into your driveway. Snow and ice covered driveways runs a risk of damaging your property and the POA’s trucks. It also runs a risk of the drivers being injured.
Lot Number and 911 Addresses – the drivers are marking the lids of your tanks with Lot Number and 911 address. However, it is the property owner’s responsibility to have their address posted and preferably at the end of the driveway. 911 address signs may be purchased from the City of Linn Valley or at any hardware department.
Days to order – the trucks run Monday – Friday 7:00am-3:30pm. Monday and Friday are the busiest days for the drivers. It would be appreciated, if possible, that you try not to order on Monday and Friday.
When submitting a ticket for service, please put your name, lot number and 911 address on the ticket.
If items are removed from a sewer tank that causes the hose to be plugged or there is an oily substance on the hose when it is removed, the property owner will be asked to have the tank cleaned professionally before it will be serviced again.
Please do not put anything in your tank that should not be flushed down your sewer lines.
These are a few items that the trucks have pumped out of your tanks that will not only cause issues for the sewer trucks but also the sewer lagoons – feminine products, wipes, tennis balls, plastic bottles, root balls, motor oil, silt fence, plastic bags, kid’s toys.

These are items listed on the City of Linn Valley’s “Get the Best from your Grinder Pump” not to flush –

•    Grease (a byproduct of cooking that comes from meat fats, oils, shortening, butter, margarine, and food scraps)
•    Wipes of any kind, i.e. cleaning wipes and baby wipes even if these are labeled “Flushable”. Unlike toilet paper, these do not dissolve in water and can be extremely damaging to pumps.
•    Explosive or flammable material
•    Kitty litter or aquarium gravel
•    Strong chemicals or toxic, caustic or poisonous substance and degreasing solvents
•    Diapers or cloth of any kind
•    Fuel or lubricating oil, paint thinner or antifreeze
•    Plastic objects, seafood shells and cotton swabs

When the new lagoons are established, the sewer trucks will offload into a grinder pump. Any of the above-mentioned items will cause damage to the grinder pump. That will put the sewer hauling on pause until the grinder pump is fixed.